New Clients

Helping you navigate the first step to wellness

You made the call or sent the email. You are ready to take that first step to wellness. Now what?

Start with a Free Consultation

You and your preferred therapist will share a call to discuss what sparked you to reach out now. You’ll briefly share your presenting concerns, and the therapist will provide details of how they can best meet your needs. Once you both have agreed that you are the right match for each other, you’ll be asked to provide some initial information necessary to start the paperwork. Be prepared to share your name, address, contact phone and email address; you’ll also be asked about your insurance details so be sure to have your card handy.

Intake paperwork

You will receive an email (be sure to check the spam folder!) from Total Wellness 365 with a link to the secure client portal. There you’ll complete and e-sign the paperwork. There are quite a few documents to complete; the more details you provide now in your own words, the more that can accomplish in that first session. If you have any problems, just reach out to your therapist and they can guide you through the process.

Schedule first appointment

After the intake paperwork is fully complete, your therapist will contact you to schedule a first appointment. All appointments are scheduled for 55 minutes in length. If you chose an in-person appointment, you may do a web search for directions, but here are some details on parking that can be helpful when you arrive. If you chose a telehealth appointment, you will receive a one-time use link 15 minutes prior to your scheduled appointment. The telehealth link can be used on any computer, mobile or tablet device. If you are using a phone or tablet, we strongly encourage you to download the free Simple Practice App for clients (the icon is green) to improve functionality (available for iPhone and android).

Did you know we have videos on what to expect at your first appointment?

Coming to your first appointment in person? Here is Directions + Parking

On the way to wellness

Maybe this is your first time in therapy- phew! The scariest part is over, you started therapy. Or maybe this isn’t your first time in therapy; we still know the courage it took to start again! From here, you will coordinate all your appointments with your therapist. Check out our FAQ or other resources for additional information. Here’s to your Total Wellness 365!